After what has been an exceptional 18 months, particularly for those working in social care, local carers at Belong Crewe have had their hard work recognised at the Great North West Care Awards. And, for their work going above and beyond during the Covid-19 crisis, employer Belong also took home a regional Social Care Hero Team Award.
The special award, assessed by an independent panel of adjudicators, applauded Belong’s handling of the pandemic across its seven villages and home care services in the North West and Midlands, with judges praising a team with “a culture of transparency” and innovating to promote the wellbeing of residents and colleagues during very challenging times.
Belong’s win is based on prioritising the safety of customers and colleagues, whilst always working toward a Covid-free organisation, despite financial challenges that have impacted the sector. Notably, strong management, the early procurement of PPE and innovation in using technology are all key factors, as is the dementia care specialist’s commitment to creative activities to keep customers’ spirits up and provide a vibrant community atmosphere for everyone.
Picking up the Housing with Care Award, the Front of House Team at the Brookhouse Drive village were described by judges as “outcome focused and driven to provide the highest quality service to individuals, supporting them to remain independent in their own home and as part of the wider community.”
There was also further good news as support worker, Jodie Challinor, was highly commended in the Care Home Worker Award category for her enthusiasm and positivity; and Sharon Bull, also highly commended in the Workforce Development Award category for her passion progressing the careers of colleagues whilst enriching the lives of residents.
Both of Belong’s wins will go forward to the Great British Care Awards national finals in September.
Cheryl Davies, general manager at Belong Crewe, said: “We’re delighted to win such prestigious awards which recognise the efforts of our colleagues. It really is a testament to their hard work and dedication through what has been an incredibly challenging period – well done to everyone!”
In related news, since the coronavirus outbreak started, the not-for-profit operator has been re-accredited as a Gold Investors in People, with assessors praising Belong’s empowering leadership style, high-quality communication and the positive impact of its culture on resident outcomes achieved during Covid-19.